About Us

Our Philosophy

Fundamental to how we work is what we believe about how people learn and engage with work. That’s why our mission is to ‘make work life work better’.

We believe that...

1. Business performance can be improved by managing against OKRs and KPIs, but fundamentally, success is driven by three things:
   1. The ability to attract the very best talent
   2. The ability to hold on to them for as long as possible
   3. The ability to optimise their capability whilst they are with us
   It’s a simple idea to grasp, hard to deliver in practice
2. People are attracted to work where they find purpose in what they do, where they buy into the vision and they share the same values. If a company can communicate and deliver on these clearly and consistently, it will attract and retain the very best talent.
3. Work and life should be engaging and full of opportunities for self-development. Great people deliver better results if they continue to learn and develop. Making this easy has to be at the heart of any successful business.
4. Learning should be intuitive and engaging right out of the box. Workplace learning applications should be as well designed and as familiar to people as the applications they use in their home life. Applications should not need an instruction manual!
5. Learning should take place at the time of need, not when it’s been scheduled. To be effective, learning must be driven by the learner. Insight or improvement delivered at the wrong time is time and money wasted.
6. Learning should be specific to the current need and not diluted by irrelevant activities. Learning should be designed for the learner not the trainer. People respond and retain better when learning has direct context to a current need.
7. Learning should be delivered through the most appropriate medium. Some learning is best delivered in short bursts online, when time permits, maybe through a smartphone on a bus. Other learning is better delivered face to face, in teams. The medium should match the moment.
8. Everyone is able and should be encouraged to contribute to the learning ecosystem. Managers should inspire and facilitate rather than dictate. If we’ve attracted the best talent we should enable and expect all of them to contribute insight and content they discover.
9. Learning should be learner-led and life-long. We live in an ever evolving world where many of the jobs of tomorrow and the companies of the future are yet to arrive. We should instil a love for learning in all of our people that continues when they move on.