Third Party Policy
Sub-Processors, Subsidiaries & Support
List of sub-processors
We may use sub-processors, subsidiaries and support service providers to provide our Service. Listed below are such entities with whom we may share customer data.
Infrastructure sub-processors
We use the third parties listed below to host our customer data and to provide specific functionalities within the Service.
Sub-processor | Purpose | Data type | Personally Identifiable Information | Service region |
Amazon Web Services Inc | Cloud computing provider |
|
Yes | EU |
Cloudinary | Uploading service for images including manipulation (e.g. cropping) and storage |
|
Yes | EU |
Cloudflare | DNS Management, Web application firewall and Edge Caching |
|
No | US |
Rustici | E-Learning package service |
|
Yes | EU |
New Relic | Application performance and error monitoring |
|
No | EU |
Rollbar | Error monitoring |
|
No | US |
Mailgun | Email delivery |
|
Yes | EU |
Other sub-processors
We use the third parties listed below to provide specific functionalities within the Service.
Sub-processor | Purpose | Data type | Personally Identifiable Information | Service region |
Atlassian |
Service to track and manage tickets Knowledge base |
|
Yes | EU |
Pendo | Product analytics platform |
|
Yes | EU |
Totango | Active User Statistics |
|
Yes | EU |
Sub-contractors
We use the third parties listed below to provide contracted resource
Sub-processor | Purpose | Data type | Personally Identifiable Information | Service region |
Exlabs |
Development partner supporting product development |
|
Yes | EU |
Fitzrovia IT | IT Managed Service Provider |
|
Yes | UK |
Monneypenny | Call answering service |
|
Yes | UK |
Content Delivery Networks (CDN)
We may use the CDN listed below for security purposes, and to optimize content delivery. CDNs are commonly used systems of distributed services that deliver content based on the geographic location of the user accessing the content and the origin of the content provider.
CDN |
Cloudfront |
Cloudflare |
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